Optimize your pricing strategy and increase your customer retention
Customer Success Managers (CSMs) are vital for ensuring that their clients achieve tangible results and success with their products or services, leading to contract renewals and reduced churn rates. However, there are many factors that can influence a client’s decision to stay or leave. Price is often a contributing factor, but rarely the main one.
What are some of the questions that you can ask your customers to gain valuable insights on pricing? In this whitepaper, we have compiled 20 pricing related questions that can help you and your customer success team to uncover essential pricing information.
