STARTER PACK – LAUNCH YOUR CUSTOMER SUCCESS TODAY
Starter Pack is the fastest way for growing SaaS companies to increase customer retention and reduce churn. It has a easy setup and rapid results.
This fixed price package is the ideal stepping stone for SMB’s , startup and scale up companies who want to get their customer success strategy up-and-running in less than 3 months.
The pack includes a half day workshop, a key take away session, an 8-week follow up and review plan and a motivational keynote or team building activity.
Starter Packs are fixed price and prices start at 5.000 EUR.
ADVANCED PACK – TURN YOUR CUSTOMER SUCCESS INTO REVENUE
Higher revenue and faster growth is the objective of this fixed price offer. You have a customer success platform in place but you want to take your investment to the next level? You want to optimize your customer strategy? You have a hard time making money from your customer success actions? Then this is the pack you need.
The pack includes a full focused plan: a full day analysis workshop, an action plan, a KPI and objectives alignment and a team or organisation motivational session. We follow up weekly on your results and optimize actions for success.
An Advanced Pack Next Quarter (€ 9.900) and Advanced Pack Fiscal Year (€ 19.900) are available, according to your needs.
CAAS – CUSTOMER SUCCESS AS A SERVICE
When you grow it is hard to have the right resources at the right moment. Sometimes you miss the experience or knowledge. Or maybe you just need some temporary help?
This is why we invented CaaS: Customer success as a Service. CaaS means help in Customer Success and recurring revenue when you need it and for as long as you need.
Missions can be online or on site, international and multilingual (EN/FR/DE/NL/ES) and have a maximum duration of 12 months.
INTERIM MANAGEMENT & DIGITAL TRANSFORMATION PROJECTS
You want help or advise on securing your recurring revenue? You must urgently tackle a client retention issue?
We offer short term or crisis management in the field of Customer Service, Customer Success and Recurring Revenue optimization (CCO, COO or CRO). Missions can be international and multilingual (EN/FR/DE/NL/ES) and have a minimum duration of 1 month.
SMART REVENUE MACHINE
We model all your revenue flows graphically and mathimatically to identify growth levers. This exercise allows to simulate and plan he necessary resources. We define and control your relevant KPIs and foster continious improvement cycles to reach the desired outcome.
Setup of the first Smart Revenue Machine solution is done within a matter of weeks and first revenue results follow rapidly.
We offer two motivational keynotes on two different subjects:
- The Customer Cross – your recipe for customer success
- Digital Transformation is cooking (with the kitchen on fire)
More info can be found by clicking on this link.