WE GROW YOUR BUSINESS
LESS CHURN – MORE REVENUE
Mission
Our mission is to deliver durable revenue growth to our customers by reducing churn, optimizing upsell, and growing new business. We use our research-based methodology, your data, and our partner technology to reach measurable results and help your company scale for a future of higher revenue. As a company, we are committed to inspiring and developing sustainable solutions to create a better, more sustainable world for generations to come.
CRACKING THE CODE
Discover the best KPI to Enhance Customer Loyalty
Through extensive data analysis and careful examination of industry best practices, we unearthed valuable insights that will help you navigate the complex terrain of customer success!

From Our Clients
Generating New Ideas. Growing your business
Years of Experience
Projects Done
Happy Clients
Blog
Whitepaper 20 Pricing Questions
Optimize your pricing strategy and increase your customer retentionCustomer Success Managers (CSMs) are vital for...
Churn.FM podcast with Customer Cross
This week we were invited by Andrew Michael from Churn.FM in his world famous podcast on churn and the retention...
MeltingSpot and Customer Cross sign partnership
Customer Cross and French rising star MeltingSpot sign partner dealParis/Zottegem (Mai 25, 2023) Online customer...