THE CUSTOMER CROSS COMPANY

CUSTOMER SUCCESS
IS OUR PASSION

TRANSFORMATION IS OUR CRAFT

THE CUSTOMER CROSS COMPANY

CUSTOMER SUCCESS
IS OUR PASSION

TRANSFORMATION IS OUR CRAFT

Our mission

We grow your business

We deliver the promise of durable growth to our customers. We use our business to inspire and develop sustainable solutions to create a better, more equal world for the generations to come.

Generating New Ideas. Growing your business

Years of Experience

Projects Done

Happy Clients

OUR OFFERING

  • C-Level & strategic CS advice
  • Digital transformation expertise
  • interim Management
  • Customer Success Consulting
  • customer success workshops
  • motivational keynotes

From Our Clients

“When interacting with Tom, the first thing you will notice is his passion and professionalism. This is a guy who loves to give 100% in solving complex problems.”

Jason Klein - usa

Director of Communication, Groove.co

“When working with Tom I found his enthusiasm contagious. Not only is he dedicated to the project and a success driver, but he is also a great communicator.”

Gabriëla Sotirca - uk

Customer Success Manager EMEA , Dell Technologies

“I had the privilege to work for Tom at FunkyTime and enjoyed it very much. He taught me so much in such a short period of time. His years of experience in IT and Customer Success Management is something that will always give his team members a boost and huge knowledge base to learn from.”

Nelis Braems - be

Developer Team Lead , Globis

“I really appreciated working with Tom at Participium and Forte. He is a nice and professional person to work with. He has the right start up mentality to create a team and keep them motivated, even under high pressure.”

Jan Meynen - be

CEO , VIU More

“Tom and I worked together for almost 2 years, starting up the Selligent branch in Munich. Like paratroopers we went into the jungle and survived extremely successful. Tom had the pioneer spirit to get his team started, keep them motivated and go all the way. Very persistent, sometimes stubborn but always with solid product knowledge and customer success focus.”

Franco Paolucci - de

Head of EMEA , Annex Cloud

Our blogs

You can buy talent, not a team

This morning, many of our colleagues from our Paris’ office woke up with a hangover. The elimination of the French champion PSG in last night’s Champions League 8th finals caused an icy atmosphere at the coffee machine. One colleague even put the L’Equipe cover as a...

Illegal alien

Picking up a registered letter at your local post office. You plunge into your wallet to dig up your ID so you can identify yourself as being … well yourself... Read more: Link blog