by Gunther Walravens | sep 5, 2023 | Media, News
Optimize your pricing strategy and increase your customer retention Customer Success Managers (CSMs) are vital for ensuring that their clients achieve tangible results and success with their products or services, leading to contract renewals and reduced churn rates....
by Gunther Walravens | mrt 29, 2023 | News
Customer cross company announced the signature of a referral partner agreement with gainsight, the world’s leading customer success software company. The agreement links the customer cross company to gainsight for a non-exclusive commercial...
by Gunther Walravens | okt 15, 2022 | News
Customer cross company recently released the results of a customer loyalty KPI study with 265,000 companies. One remarkable conclusion is that customer satisfaction scores once considered a leading indicator of loyalty, has diminished in value. Customer cross...
